Our Strength, Backed by an Insurance Leader.
Pronto’s new parent company, RPS/Arthur J. Gallagher & Co., has been in business for over 100 years and is one of the largest insurance brokers in the world. They chose Pronto as the only Hispanic-focused brand in their portfolio because they saw how we are poised for growth with our ability to authentically tap into the spending power of the Hispanic community. Hear more about this partnership from VP of Sales and Franchising, Sidney Williams.
A Unique Model
By tailoring our service to the Hispanic community, we’ve created our own unique model different from other insurance companies. Our customer-friendly service includes:
Hours convenient to our loyal customer base
Drive-thru windows for payment drop-offs and quick answers
Genuine community engagement with the neighborhoods and communities we serve
Top 25 Franchises for Hispanics
Top 50 Franchise for Minorities
Ranked #257 in 2018
Top 500 Franchises for 2019
Ranked in Franchise 500 last four years
We Set Up Our Franchise Owners to Succeed.
When you franchise with Pronto, here are some things you can expect from us:
- A full suite of insurance products, with auto, home, commercial, and more — including proprietary insurance products
- Competitive pricing
- Low-cost retail locations that can be built quickly
- Strong brand awareness with marketing materials that are laser-focused on the Hispanic market
- Committed support from a team of insurance and franchise leaders
- An extensive training program that includes classroom and on-the-job training at our corporate headquarters in Brownsville, Texas
A History of Excellence
Pronto Insurance is acquired by RPS/Arthur J. Gallagher & Co., one of the largest insurance brokers in the world.
Nearly 300 locations open and more under development.
Meet our Leadership Team
Pronto Insurance is dedicated to the Hispanic community because we are part of the Hispanic community, from the top down.
CEO & President
Mr. Barcena has been our President since 2010 and also serves as President of our affiliates, including Pronto General Agency, Ltd. Before joining Pronto, he occupied several executive positions in two multinational companies in the manufacturing industry.
Chief Operating Officer
Ms. Knight has been the COO of Pronto since June 2017. Prior to joining Pronto, she was the Vice President of Claims at Kemper Insurance. Previous titles at Kemper include Assistant VP of Auto Material Damage, and Director of Claim Shared Services.
Executive VP of Pricing and Carrier Relations
Mr. Rendon started with Pronto Insurance during January of 2004, managing two retail stores in Laredo, TX. When Pronto MGA was formed in 2005, Mr. Rendon was a partner and oversaw the operation as General Manager. As Pronto continued to expand, it required a granular pricing structure and a diverse carrier and reinsurance panel. Since 2011, Mr. Rendon has focused on Pricing and Carrier Relations.
VP of Sales and Franchising
Mr. Williams has been Vice President of Sales and Franchising since April 2016. He previously served as our Director of Franchising. Prior to joining Pronto, he was VP of Retail Operations with Tully’s Coffee Corporation in Seattle, Washington. Previous titles include VP and Partner at Alternative Sports, and Director of Operations and Franchise Management for Arby’s Restaurant Group, both in Seattle.
Director of Franchise Operations
Mr. Santoy has been with Pronto Insurance since 2005, and has held several sales leadership roles during his tenure at Pronto. He has served as Director of Franchise Operations since 2013.
CARLOS ARMANDO VARELA
Franchise Development Manager
Mr. Varela has been integral to the growth of Pronto Insurance since 2008, and has been the Franchise Sales and Development Manager since 2012.